4 Questions to Ask before making a Minibus Booking Service

BY IN Mini bus On March 5, 2016

4 Questions to Ask before making a Minibus Booking Service

What makes or breaks a trip be it a holiday tour or a corporate trip for your overseas clients/auditors/bosses is the local large taxi transportation. It is imperative that you engage a service provider that will provide you with immaculate service for your minibus booking services for your large group of visitors. Make your booking with us to secure your maxi cab or minibus charter  services while you are here in Singapore.

How Do You Engage a reliable provider? We have prepared some frequently asked questions by our clients specially for you to ask before engaging the right candidate for your minibus & maxicab requirements in Singapore.

Read On:

Experience and Number of years in this trade?

Mr Maxi cab has 5 years’ experience in the maxi cab and minibus industry. Our experience shows at being able to keep our clients happy and majority of them are repeat customers forming a large repeat customer base for us.

Why should this be your first question? As a prospective client asking this question is really important as it will help you to establish a clear picture on the operations and experience of the service provider. Having an experience minibus operator ensure vast experiences in their portfolio, they will have the right expertise and skills to handle all of your requests. They would be able to trouble shoot any problems that may arise real time.

Age of fleet of maxi cab and mini bus?

About 95% of our vehicles are below the age of 4 years. Thus our breakdown rate is really low and even if there is a breakdown our replacement vehicle will reach you in under 30minutes.

Having newer vehicles also roughly translates that vehicles are clean and with modern amenities on-board. Our minibuses are cleaner, well-maintained, more appealing. Just look at our pictures here.

How do You ensure safety of my family/guests?

All of our drivers have gone through a stringent background check to ensure that they are suitable to be on the front line representing our organisation. We do not hire drivers with past dangerous driving suspension records. We run through the traffic police database and ensure that drivers have no reckless driving, inconsiderate driving and dangerous driving offences.  It is literally a matter of life and death.

Safety is really important we take great pride in keeping our clients feeling safe and secure in our minibus and maxi cab. We want our customers to be comfortable, relaxed and at ease during their journey.Our maxicab and minibuses are regularly maintained and serviced. Our operations manager ensures that vehicles are serviced at intervals every 3 months or after clocking 10,000km whichever earlier. Did we mention that ALL of our vehicles are INSURED for use in Singapore and Malaysia.

Are your staff well trained?

Yes, All of our drivers are government accredited. To be able to drive a mini bus in Singapore, Drivers are required to pass a screening and an examination with The Land Transport Authority of Singapore (LTA).  LTA does their own criminal and character background checks too.

A fair number of our drivers are holders of basic CPR and First Aid certifications too. This will definitely assure you that during times of emergency. Our drivers are trained to follow our company’s Standard Operating Procedure in administering the right actions.

We hope that with these 4 questions to ask before making a minibus booking service, It will be easier for you to decide on your maxi cab and minibus booking service provider in Singapore


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Our Reviews

MrMaxicab Services
Reviewed from Google

4.5 out of 5 stars

Beatrice Tan
Beatrice Tan

4 out of 5 stars

posted 8 months ago

Used them 3 times so far, mainly for getting a lift to & from the airport. They are mostly on-time. Only once we have a wait a little bit due to traffic and back to back bookings. Other than that, no issues with Mr Maxi Cab. Will definitely use their services again.

Chong Tan
Chong Tan

1 out of 5 stars

posted 1 year ago

This is an extremely unprofessional company. After making booking, I had to chase repeatedly before reverting with details of driver and car. Worst, the car didn't even turn up on the morning as booked and driver wasn't contactable, leaving me almost missing my flight. And up till then, the company hasn't even bothered to contact me to explain what happen nor apologize. Pls do not even use this service.

Tia Carter
Tia Carter

5 out of 5 stars

posted 3 years ago

My Mates and I hired MrMaxicab Services when we were touring Singapore. Terrific customer service. Muhammad and his team did all they could to accommodate to our requests and we were not disappointed! Ever so polite and punctual. You made yourself a friend! Cheers mate!!

Nadiah N
Nadiah N

5 out of 5 stars

posted 3 years ago

Mr maxicab is the epitome of perfection. From brilliant friendly service to punctuality even when it was a last minute job from me. I can't imagine how amazing his service is for non last min jobs! Well recommended!

Hande Bayik
Hande Bayik

4 out of 5 stars

posted 3 years ago

I made a last minute booking to the airport, I was pleased with Mr Mohamed patience and he was proactive, taking the initiative to search for the least congested route as i was running late. Well Done!